RETURN POLICY
Thanks for your purchase. We hope you are satisfied with your purchase. However, if you are not completely satisfied with your purchase for any reason, you can return it to us for a full refund, store credit or exchange. See below for more information about our return policy.
Returns
The delivery time is 8 business days, from the day the customer receives the product.
Return of goods in good condition (in conditions of sale), with original inviolable packaging, without being tested. If the packaging is damaged and the items have obvious use marks, we will not be able to accept the exchange or the return of the value.
To return or exchange the product, send an email to contact@glamorproduct.com
Important aspects If the customer chooses to change the product:
Shipping costs will be borne by the customer, except for customers injured by transportation or the technical problem of the product. In this case, the shipping costs will be covered by Glamorproduct .
The exchange of the product will only take place after verifying the condition and condition of the product.
If you choose to return the amount, we inform you that:
Shipping costs to our address are borne by the customer, except for customers injured by transportation or the technical problem of the product. In these cases, the shipping costs will be borne by Glamorproduct .
Refunds will be made for the total amount of the order (products plus shipping costs), unless the reason for the return is not the responsibility of our service; In these cases, the refund amount will be deducted from the shipping costs.
The return will only be made after verifying the status of the product and compliance with the conditions described above.
What to do if you receive damaged packaging or items?
In the event that the shipping container is damaged, you must verify its contents at the time of delivery and immediately submit a claim to the carrier, then contact our Customer Support.
You should also contact our Customer Service if you have received good packaging, but the items are still damaged.